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Help zone

Returns

atticclothing.com select leading branded merchandise for a number of reasons one of these is the quality of the products they offer, because of this we are confident you will be completely satisfied with your purchase. However if for any reason you are not totally satisfied with your purchase we operate a 7-day return policy.

7 day return policy

To intiate a return(s) request, please use the automated process in your user account. The procedure for this is as follows:
  • Ensure you are logged in to your account
  • Select "Orders History" on the left hand side of the screen
  • Search for all orders to present a list of all your previous orders
  • Click on the relevant order number
  • This will then present the invoice for this particular order
  • At this point, please click the "Create Return" link at the top of this screen
  • Select the product(s) you wish to request a return for and indicate the reason(s) for the return request
  • We will be in touch within one working day to update you on your return request

All returns must be sent back unworn and in a saleable condition with all swing tickets attached by the original means. Exchange products should also include size and colour required.

Refunds are offered on goods that have been given a valid returns number and have been returned within 7 days. The refund can only be made to the card that was used to purchase the goods.

 

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